Surabhi Bhandari's journey in healthcare began at McKinsey & Co. and continued as a venture investor at Sequoia Capital. After earning her MBA from Harvard, she led commercialization efforts at Lexington Medical, expanding innovative surgical devices globally. In 2022, she founded Soulside to leverage AI in addressing critical challenges in the behavioral health industry.
My journey in healthcare began at McKinsey & Co., and subsequently, I was a venture investor at Sequoia Capital. After completing my MBA at Harvard, I led early commercialization and growth efforts at Lexington Medical, bringing innovative surgical devices to global markets.
In 2022, I founded Soulside to solve critical challenges in the behavioral health industry through AI.
My experience in healthcare technology revealed some critical challenges: healthcare data exists in unhelpful silos, and critical patient insights are lost or underutilized. Healthcare providers spend too much time on administrative tasks instead of patient care. Access to critical resources is blocked by inefficient workflows.
At Soulside, we're using AI to transform this landscape with a focus on behavioral health. We've developed technology that automates administrative work while providing data-driven clinical insights, enabling providers to focus on what matters most—delivering exceptional care.
As the founder and CEO of Soulside, I lead a company that's transforming mental healthcare through AI. My role involves several key responsibilities. I led the assembly of our world-class team of clinical and technical leaders and established partnerships with leading behavioral health experts across the country.
The company has raised capital from leading venture funds and received recognition from organizations like the UCSF Rosenman Institute, One Mind Accelerator, and others. Day to day, I focus on driving our mission to expand access to quality mental healthcare. My priority is to continually innovate and scale our solution to help the behavioral health industry address the growing crisis while maintaining the highest standards of care.
My inspiration for Soulside came from recognizing the urgent mental health crisis in America, as well as the immense complexity and gaps in behavioral healthcare delivery. Having worked at the intersection of healthcare and technology, I saw how we could leverage innovation to make quality mental healthcare more accessible.
The statistics were stark, but what truly drove me was the opportunity to create real change—and seeing the impact: clinicians focusing more on care delivery, improved patient engagement, and better treatment outcomes.
This award is a meaningful validation of our mission to transform behavioral healthcare through AI. This gold-level recognition—awarded by an international panel of experts from over 26 countries—reflects the innovative work our team is doing at Soulside.
We're using technology to empower clinicians and improve patient care, and this award acknowledges our leadership in digital healthcare transformation. It motivates us to continue pushing boundaries to make quality mental healthcare more accessible and efficient, while maintaining the highest standards of clinical excellence.
First, healthcare uniquely combines human-centered care with complex operational challenges. Success requires balancing clinical excellence with operational efficiency - something we see daily in behavioral health settings.
Second, the regulatory landscape is intricate, especially around data security and patient privacy. Understanding these compliance requirements is crucial for any healthcare innovation.
Third, the stakes are incredibly high because we're dealing with people's wellbeing. This demands exceptional attention to quality and safety while still pushing for innovation. Every decision must prioritize patient outcomes while maintaining the highest ethical standards.
Surabhi Bhandari's journey in healthcare began at McKinsey & Co. and continued as a venture investor at Sequoia Capital. After earning her MBA from Harvard, she led commercialization efforts at Lexington Medical, expanding innovative surgical devices globally. In 2022, she founded Soulside to leverage AI in addressing critical challenges in the behavioral health industry.
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