Interview with Rachel Ott from Canada

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Rachel Ott

Designing has been in Rachel Ott’s DNA since her childhood and was always fascinated by the textures of the paper and such attention to detail and passion lead her to start Varga Girl Design in 2001.

Interview With The 2023 MUSE Design Awards Winner – Rachel Ott

1Please give us a brief bio of yourself and your design background.

After receiving a diploma in graphic design from George Brown College in Toronto, my first job was at Toronto's largest downtown printing company. It was an incredible education. They told me on the first day that they were going to pay me crap and they were going to treat me like crap but the education would be invaluable.

They were completely right. I got an incredibly solid, real foundation of printing which I think is lacking in many current designers. From then on, I went on to work at some of the best design studios and agencies where I learned about what separates mediocre design from great design.

I was an art director at an internet company at the height of the .com bubble. When that burst, I started Varga Girl Design (in 2001). I've spent the last 20 years working with a vast array of clients doing web branding, graphic design and perfecting my skills.

2What made you become/why did you choose to become a designer/artist?

Since childhood, I've been leaning in that professional direction. When somebody would read me a story, even as a small child, I would be fascinated by the paper and the textures of the paper–whether it was glossy or not. Remember the Dick and Jane books? I remember thinking I didn't like the font, even in kindergarten. So I think this was in my destiny; it was in my DNA.

3Tell us more about your business/company, job profile, and what you do.

I started the company in 2001. What I love about Varga Girl Design is that we've built this excellent reputation of being able to do almost anything for anybody. Although I primarily work with smaller enterprises, I create branding, which includes naming, a tagline, the logo, the branding guidelines, I develop the website, and all the print collateral and digital assets. It's really a broad spectrum of stuff. I do design for conservative corporate companies or something as unique as a seafood distributor.

4What does “design” mean to you?

Design is really about communicating. It's about communicating an idea. It's about communicating your personality. It's about communicating your ethos. So what I strive for in every design is that it will represent my client as best as I can, in whatever way they want to be perceived.

5What’s your favorite kind of design and why?

I really excel in branding because it's about what I like the most. It's about distilling an entire enterprise into the simplest, cleanest and most direct visual way.

6To you, what makes a “good” design?

Often designers will design with the wrong motivation, they will sometimes think about ,"Will this win an award?" or "Is this clever enough?". When really what they should be thinking about is a good design. They SHOULD ask, is it a direct communication that is expressing your idea whatever it might be, in the simplest form so that the vast majority of people can understand it?

7Describe your design style and its main characteristics.

I like to say that I can design in any style and I think most designers do, but as I've said, you know when Tom Cruise is in a movie. It doesn't matter who he's playing, he's always a little bit Tom Cruise and that's true of designers. I have a certain style. It's slightly softer and more feminine than some but I strive to create design that isn't really an expression of what my taste is. It's what my client's taste is.

8Tell us about your design process.

I follow a highly-intentional, highly-focused brainstorming process over 2-4 weeks. I meet with my client in an effort to understand why they do what they do, what speaks to their core value proposition and their own style and preferences. I identify the purpose of the design and what constitutes success.

After decades in this business, I have established a very sensitive instinct to what my clients want and need.

After discussing the tangible and intangible factors that make the client unique, I present options that I've created based on the information gleaned in our initial meetings.

Our clients have an opportunity to review designs and provide feedback for revisions. We don't stop until they love it–and I mean really love it.

Then we provide all of the digital files and formats they'll need to put the design to good use, as well as a release granting sole ownership to the client.

9Do you think your country and its cultural heritage has an impact on your design process?

When I'm creating something and the opportunity arises to inject a certain amount of personality or comedy or lightness, I do. I think that's very Canadian. Canadians are kind, funny, and optimistic; I think my designs reflect that.

10Congratulations! As the winner of the 2023 MUSE Design Awards, what does it mean to you and your company and team to receive this award distinction?

It's huge because as a female entrepreneur, we often are too humble about our accomplishments. It's a great opportunity to remind myself and my company that we are standing shoulder to shoulder with the best and brightest designers in the world.

11Can you explain a bit about the winning work you entered into the 2022 MUSE Design Awards, and why you chose to enter this project?

This work was a good example of creating a brand that included a logo, a website, packaging, and design—so, taking basically nothing more than a conversation with a client and coming up with a fully fleshed-out brand identity.

12What was the biggest challenge with this project?
The biggest challenge was the budget. The client is a small organization creating a beauty line with limited funds. We didn't have the budget to create custom bespoke spun glass or packaging. We had a limited budget to create something special so I wanted it to be a really clean and simple design that worked within the parameters of Canadian bilingual packaging and could express the purity and the high-quality product on a minimal budget.
13How has winning an Award developed your practice/career?
Awards are an important part of adding relevancy to smaller boutique agencies like Varga Girl Design. We can go up against the big boys and frequently do.
14What are your top three (3) favorite things about our industry?

It's nice to do something creative for a living, although it's not without its struggles. As an entrepreneur, I appreciate the freedom that goes with it, setting my own hours, etc. I work very hard. I like my clients and having a variety of work with a variety of clients.

My hope is at the end of every project that we leave with a creative connection.

15What makes your country specifically, unique in the design industry?
Canada has a smaller population than the US but we're full of talent. One can go after a job like becoming a designer–something that is challenging to achieve. Still, because the government has support systems (universal healthcare and that kind of thing), you're not going to be stuck working at a menial job for the sole purpose of maintaining health insurance.
16Where do you see the evolution of design industry going over the next 5-10 years?
AI is a huge component that we need to consider and I'm already starting to see it pop up with illustration and writing.
17If you were a student entering this industry or an aspiring MUSE Design Awards submitter, what advice would you give them?
You have to be tenacious, you have to be willing to work really hard and put yourself out there. I would say in my college class, I was not the most talented, but I was the most tenacious to go out there and find a job and get into the industry. And my fortitude definitely paid off.
18What resources would you recommend to someone who wants to improve their skills in the design industry?
You need to challenge yourself by just doing the work every day. When you don't have a project, create something out of thin air that you can challenge yourself with. You have to constantly hone those skills.
19Who has inspired you in your life and why?
I'm in this with my husband of almost 20 years who has always been a huge supporter and a big fan, and as an entrepreneur himself, he's been somebody who's really helped me to believe in myself.
20What is your key to success? Any parting words of wisdom?

A client asked me recently why I think they chose me for a project and I didn't really know why. She said it was because I bring so much enthusiasm to the project. I think that's true. I take every project on with 100% attention and excitement and give whatever I can to it.

You have to, you have to approach everything as something that you're shooting for the stars on. If you can't bring that kind of enthusiasm and attention to your project, then either delay it or don't take it on.


Winning Entries

Infinite Natural Skincare | 2023

MDA-rachel-ott-infinite-natural-skincare-1jpg

Infinite Natural Skincare came to Varga Girl Design with a completely blank slate. Creating the logo was the first order of business. We created a modern, sleek…
(Read more at MUSE Design Awards)


Rachel Ott

Designing has been in Rachel Ott’s DNA since her childhood and was always fascinated by the textures of the paper and such attention to detail and passion lead her to start Varga Girl Design in 2001.


Read more about interview with Chen Chin Shu of FE Design, the Gold Winner of the 2022 MUSE Design Awards.

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