Mitul Makadia, the founder and CEO of MARUTI TECHLABS, is a techno-business leader driving the company's success with a passion for innovation. With extensive experience in business management, he excels at building teams from the ground up to optimized capacity. By prioritizing customer satisfaction, he ensures that their solutions deliver long-term value and excellence.
With a rich history of 14+ years and a team of 250+ skilled experts, MARUTI TECHLABS is passionate about offering reliable product development and software engineering services, supporting companies of all sizes.
Our successful projects in HealthTech, InsurTech, and LegalTech earned a Net Promoter Score of 4.8 out of 5. We've been honored with accolades for Top B2B IT Company, Best Company to Work With, and India's Growth Champion by top publishing companies. These recognitions are a testament to our excellence and loyalty.
MARUTI TECHLABS is an award-winning product strategy, design, and development partner. We leverage cutting-edge technology to deliver services such as software product development, rapid prototyping, low-code/no-code development, MVP development, data engineering, computer vision, machine learning, and more.
Our defining characteristics are deep domain knowledge, a customer-first approach, a transparent development process, scalable solutions, strategic foresight, and technical proficiency.
I think real organizational success happens when everyone involved grows together. Taking a company from a small startup to a fast-growing corporate entity involves many challenges, and my clients and my team are essential to this success.
So, at MARUTI TECHLABS, success isn't just about making money. It's about getting great feedback on our dedication to innovation, guiding our clients on a path of steady growth, helping them get the most out of their tech investments, and showing our team growth in all directions.
MARUTI TECHLABS is located in Ahmedabad, India, one of the hubs for service-based companies serving various industries and clients worldwide. As of 2023, India ranked as the 7th largest exporter of commercial services and is an important contributor to the global economy with a share of 4.6%.
Many factors drive this growth, including cost advantages and tax breaks, supportive government policies, a skilled workforce, IT technology integration in key sectors like telecom and BFSI, a surge in export demand, new technologies like cloud computing, and government-established SEZs.
The coronavirus pandemic has introduced new challenges for our clients in healthcare and logistics, compounded by the shift to remote work. It was essential to restrain the misinformation during this crisis which made us develop a WhatsApp chatbot to provide accurate information. We also partnered with Kolkata Metro in India to implement a contactless ticketing chatbot.
Moreover, various organizations sought automation solutions, prompting us to deploy bots across various platforms to engage our client's audiences effectively.
Global businesses are turning to cloud computing in the ever-evolving environment of the modern digital business world. To start with cloud computing, knowing major platforms like Amazon Web Services (AWS) is essential. Apart from this, companies these days are eager to introduce Artificial Intelligence in their domain.
AI and Machine Learning are opening a world of opportunities to create cutting-edge technologies in diverse sectors, such as cybersecurity, healthcare, and more.
We must understand that the focus has shifted from the business to the client in the last few years. Companies that put customers at the center of their growth have found big opportunities for the future. What clients want from software partners has changed recently and will keep changing, so companies must be more prepared to adjust themselves.
We are shifting towards a business approach that focuses on people, benefiting both employees and clients.
Mitul Makadia, the founder and CEO of MARUTI TECHLABS, is a techno-business leader driving the company's success with a passion for innovation. With extensive experience in business management, he excels at building teams from the ground up to optimized capacity. By prioritizing customer satisfaction, he ensures that their solutions deliver long-term value and excellence.
Read more about this interview with Priyanka Neelakrishnan from the United States, the Gold Winner of the 2024 TITAN Business Awards.