Interview with Mei Lu from United States

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Mei Lu

Over the course of her design career, Mei Lu has engaged in a wide range of projects, spanning environmental design, interaction design, and industrial design. Embracing this diversity of experiences has equipped her with valuable insights and knowledge, empowering her to create comprehensive systems for products.

Interview With The 2023 London Design Awards Winner – Mei Lu

1Please give us a brief bio of yourself and your design background.
I consider myself a product designer with a passion for multidisciplinary exploration. Throughout my design journey, I have delved into diverse projects from environmental design to interaction design and industrial design. Embracing these varied experiences has allowed me to gather valuable knowledge and insights that enable me to build holistic systems around products.
2What made you become/why did you choose to become a designer/artist?
Becoming a designer was a natural choice for me because I've always been drawn to the problem-solving aspect of it. The thrill of finding creative solutions to real-life challenges is incredibly fulfilling. As a designer, I have the opportunity to transform ideas into tangible realities, which is immensely gratifying.
3Tell us more about your agency/company, job profile, and what you do.
I am currently working at an AI company in the United States and I am incredibly excited about the opportunities it presents. As a part of the team, my job profile involves leveraging my design skills to create intuitive and user-centred experiences that integrate AI technologies seamlessly. Working in this AI-focused environment empowers me to contribute to the foreseeable future by enhancing human-technology interactions.
4What does “design” mean to you?
To me, design is a captivating problem-solving process that blends creativity with logic and systematic thinking. It's a methodical approach to crafting solutions that address real-world challenges and improve people's lives.
5What’s your favorite kind of design and why?
My favourite kind of design is one that involves thinking about the entire product ecosystem. I enjoy logical and systematic approaches that consider the user's needs and seamlessly integrate aesthetics and functionality.
6To you, what makes a “good” design?
To me, a ‘good’ design is one that strikes a harmonious balance between being systematic, logical, and user-centred. It should be built upon a well-thought-out structure and clear principles, ensuring coherence and efficiency. The user's needs and goals should be at the core of the design, providing a seamless and intuitive experience. Simultaneously, it should align with the objectives of the service or product supplier, creating a win-win scenario.
7How did you come up with the idea for your award-winning design?
The idea for my award-winning design emerged through a combination of keen observation and in-depth research. By thoroughly examining the existing product system and understanding its strengths and weaknesses, I identified areas for improvement and innovation.
8What was your main source of inspiration for this design?
My main source of inspiration for this design stems from my deep appreciation for thorough research. Throughout the design process, I cherish both user research and market research, along with insights into the company's visions and goals. Gathering all this valuable information allows me to create an extensive information library, where I can organise and retrieve useful data.
9Do you think your country and its cultural heritage has an impact on your design process?
Absolutely, my country and its cultural heritage have a profound impact on my design process. Growing up in a fairly international and diverse environment has provided me with a broader perspective, enabling me to understand different market dynamics, societal structures, and human behaviours. This understanding helps me identify patterns and unique opportunities that may be overlooked by others.
10Congratulations! As the winner of the London Design Awards, what does it mean to you and your company and team to receive this award distinction?
Winning the London Design Awards is an incredible honour for me! This prestigious recognition reaffirms our commitment to innovation, creativity, and excellence in the design industry. It serves as validation for the hard work and motivates us to strive for even greater heights and provide our clients with outstanding experiences.
11Can you explain a bit about the winning work you entered into the 2023 London Design Awards, and why you chose to enter this project?
The winning work I entered into the London Design Awards showcases my approach to designing products from a holistic system level. I carefully selected these projects as they best represent my design philosophy. They encompass two distinct aspects: one project is more enterprise-focused, catering to organisational needs and objectives while the other is deeply customer or user-focused, emphasising seamless user experiences.
12What were the main challenges you faced during the design process, and how did you overcome them?
During the design process, the main challenges revolved around research and gathering sufficient information to build a robust system. To overcome these obstacles, I dedicated significant time to conducting user interviews, extensive market research, and first-hand observations. These efforts enabled me to develop a well-informed and user-centred design that addressed the complexities of the project effectively.
13How do you think winning this award will impact your future as a designer?
Winning this award will have a profound impact on my future as a designer. It serves as validation of my skills, creativity, and dedication, boosting my confidence in pursuing more ambitious and innovative projects.
14What are your top three (3) favourite things about our industry?
The ever-evolving nature of the industry, the interaction between people and the market and the freedom to unleash my creativity and think outside the box to solve complex problems.
15What sets your design apart from others in the same category?
I approach each project with a holistic perspective, ensuring that I understand and address the requirements of users, clients, and other relevant parties. By doing so, I can create win-win solutions that align the interests of all involved, leading to successful outcomes that satisfy everyone.
16Where do you see the evolution of design industry going over the next 5-10 years?
Over the next 5-10 years, I foresee the design industry embracing significant advancements, especially with the integration of AI. As technology continues to evolve, we might witness innovative design applications in augmented reality, virtual reality, and sustainable design, leading to a more interconnected and socially conscious design industry.
17What advice do you have for aspiring designers who want to create award-winning designs?
Prioritise passion over seeking awards. Use the platform to advance your design career genuinely, showcasing your unique vision and talent.
18What resources would you recommend to someone who wants to improve their skills in the design industry?
Engage in design communities, seek feedback, practice regularly, and work on personal projects. Adaptability and continuous learning are vital in the constantly evolving design industry.
19Tell us something you have never told anyone else.
Design inspiration often comes unexpectedly from seemingly unrelated sources and digging into these can lead to enlightening discoveries.
20Who has inspired you in your life and why?
I find inspiration in the people I encounter every day. Each individual brings a unique perspective that enriches my life and influences my design approach. Learning from diverse experiences and viewpoints has shaped me as a designer and a person, fostering empathy and creativity in my work.
21What is your key to success? Any parting words of wisdom?
Stay tuned to diverse sources as even the most unexpected elements can spark creative ideas and lead to unique design solutions.

Winning Entries

Ride Switch | 2023


Stereo VR Creative Studio | 2023


Mei Lu

Over the course of her design career, Mei Lu has engaged in a wide range of projects, spanning environmental design, interaction design, and industrial design. Embracing this diversity of experiences has equipped her with valuable insights and knowledge, empowering her to create comprehensive systems for products.

Read more about this interview with Dan Deng from China, the Platinum Winner of the 2023 London Design Awards Winner.