How Zeyuan Zhang Is Using UX to Keep Bai Tie-Dye Alive

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Zeyuan Zhang

Zeyuan Zhang is a Senior UX Designer at Citi, designing SaaS solutions for Wall Street traders. With a strong academic and design background, his work has earned prestigious recognition. Zeyuan also runs a consulting company in Shanghai, offering UX and product design services.

1Please give us a brief bio of yourself and your background.
I’m Zeyuan Zhang, a seasoned product and user interface designer with a strong foundation in both academia and the design industry. As a Senior UX Designer at Citi, I’ve had the opportunity to make impactful contributions to the field, earning recognition through several prestigious awards.
2What made you become/why did you choose to become a product designer?

I chose to become a product designer because I have always been passionate about interacting with people and understanding their needs. The ability to identify what users truly require in a product and then work to improve it excites me.

Product design allows me to combine creativity with empathy, ensuring that the solutions I create are not only functional but also deeply aligned with user needs. The process of refining and enhancing products to deliver better experiences is what drives me in this field.

3Tell us more about your business/company, job profile, and what you do.

I currently work at Citi as a Senior UX Designer, where I focus on designing SaaS software solutions for Wall Street traders. My role involves creating intuitive and efficient user interfaces that cater to the high demands of the financial industry.

In addition to my work at Citi, I founded my own consulting company in Shanghai, where I provide professional consulting services in UX and product design.

4What does “design” mean to you?

To me, design is all about creating joyful and meaningful experiences for customers. It’s a powerful tool that allows us to transform ideas into products that not only meet user needs but also bring delight and satisfaction.

Design is more than just aesthetics; it’s about understanding people and using creativity to enhance their interactions with the world around them.

5What’s your favorite kind of design and why?
My favorite kind of design is minimalist design. I appreciate how it allows the pure beauty of shape and material to stand out without unnecessary distractions. Minimalism emphasizes simplicity and clarity, which I believe leads to more effective and aesthetically pleasing solutions.
6To you, what makes a “good” design?
To me, a “good” design is one that is intuitive, allowing users to effortlessly understand and interact with it without needing instructions.
7Describe your design style and its main characteristics.
My design style is user-centric. I focus on understanding the needs and behaviors of users, making sure every design decision is driven by the goal of enhancing the user experience.
8Tell us about your design process.

My design process begins with the Double Diamond approach, which helps me thoroughly understand the user and define the problem. I start by conducting user research and benchmarking to gain insights into user needs and industry standards.

Next, I move into the ideation and prototyping phase, where I create and test prototypes to validate the ideas. I continuously iterate on the design based on feedback and testing results to refine the solution.

Finally, I work towards launching the product, ensuring it meets both user expectations and business goals.

9Do you think your country and its cultural heritage has an impact on your design process?
Yes, my country and its cultural heritage significantly impact my design process. Traditional elements such as color palettes, material choices, and design philosophies deeply influence my work.
10Congratulations! As the winner of the 2024 NY Product Design Awards, what does it mean to you and your company and team to receive this award distinction?
Receiving the 2024 NY Product Design Awards is a significant recognition of our design approach. It validates the hard work, creativity, and user-centric focus that our team and company put into every project.
11Can you explain a bit about the winning work you entered into the 2024 NY Product Design Awards, and why you chose to enter this project?

The “Tie-Dye Revival” project, which I entered into the 2024 NY Product Design Awards, revitalizes the traditional tie-dye technique of the Bai minority in Southwest China through an innovative mobile app. This app bridges the gap between ancient craftsmanship and modern consumer needs, offering customization options and an engaging dye process visualization game.

The project not only fosters cultural preservation but also significantly boosts local artisans’ income, generating over $160,000 in its first year. I chose this project because it showcases how design can meaningfully connect tradition with innovation to create a positive impact.

12What was the biggest challenge with this project?
The biggest challenge with the “Tie-Dye Revival” project was finding a way to effectively bridge the gap between the traditional tie-dye craftsmanship of the Bai minority and the modern digital world.
13How has winning an award developed your practice/career?
Winning an award has significantly enhanced my practice and career by validating my design approach and increasing my company visibility in the industry.
14What are your top three (3) favorite things about our industry?
Creativity, honesty and authenticity!
15What makes your country specifically, unique in the design industry?
Its rich cultural heritage that seamlessly blends tradition with modern innovation. The deep-rooted craftsmanship and historical influences provide a strong foundation, while the rapid technological advancements and contemporary design philosophies create a dynamic and diverse design landscape.
16Where do you see the evolution of design industry going over the next 5-10 years?

Over the next 5-10 years, I see the design industry evolving towards a seamless fusion of human creativity with AI as a powerful guide and tool.

AI will increasingly assist designers by automating routine tasks, providing data-driven insights, and offering innovative suggestions, allowing designers to focus more on the creative and conceptual aspects of their work.

17If you were a student entering this industry or an aspiring NY Product Design Awards submitter, what advice would you give them?
Embrace your creativity and go wild with your ideas. Don’t be afraid to push boundaries and explore unconventional approaches. Innovation often comes from taking risks and thinking outside the box, so trust your instincts and let your imagination lead the way.
18What resources would you recommend to someone who wants to improve their skills in the design industry?

I would recommend a few key resources for someone looking to improve their skills in the design industry. First, prioritize networking by connecting with top design leaders and professionals in the field. Engaging with their work, attending industry events, and joining relevant online communities can provide valuable insights and inspiration.

Additionally, seek out mentorship opportunities, as learning directly from experienced designers can accelerate your growth and broaden your perspective. Lastly, stay updated on industry trends and continuously refine your skills through practice and experimentation.

19Tell us something you have never told anyone else.
My consulting company grew from 0 clients to over 50 in just one year!
20Who has inspired you in your life and why?
My parents have been my greatest inspiration in life. Their unwavering dedication and hard work have always motivated me to strive for excellence.
21What is your key to success? Any parting words of wisdom?
My key to success is patience and perseverance. I’ve learned that success doesn’t happen overnight; it requires consistent effort and the determination to keep going, even when faced with setbacks.
22Do you have anything else you would like to add to the interview?
Thank you for the opportunity to share my thoughts and experiences. I’m excited about the future and look forward to creating more joyful and impactful designs.

Tie Dye Revival | 2024


Zeyuan Zhang

Zeyuan Zhang is a Senior UX Designer at Citi, designing SaaS solutions for Wall Street traders. With a strong academic and design background, his work has earned prestigious recognition. Zeyuan also runs a consulting company in Shanghai, offering UX and product design services.


Explore the journey of Wentao Zhong, the Silver Winner of the 2024 NY Product Design Awards. He is a skilled designer in landscape, urban, and visual design at W Studio, a collective known for its expertise in architecture, landscape design, urban planning, and UI/UX innovation. With a keen eye for detail, Zhong brings a fresh perspective to every project.

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