Zeyuan Zhang is a Senior UX Designer at Citi, designing SaaS solutions for Wall Street traders. With a strong academic and design background, his work has earned prestigious recognition. Zeyuan also runs a consulting company in Shanghai, offering UX and product design services.
I chose to become a product designer because I have always been passionate about interacting with people and understanding their needs. The ability to identify what users truly require in a product and then work to improve it excites me.
Product design allows me to combine creativity with empathy, ensuring that the solutions I create are not only functional but also deeply aligned with user needs. The process of refining and enhancing products to deliver better experiences is what drives me in this field.
I currently work at Citi as a Senior UX Designer, where I focus on designing SaaS software solutions for Wall Street traders. My role involves creating intuitive and efficient user interfaces that cater to the high demands of the financial industry.
In addition to my work at Citi, I founded my own consulting company in Shanghai, where I provide professional consulting services in UX and product design.
To me, design is all about creating joyful and meaningful experiences for customers. It’s a powerful tool that allows us to transform ideas into products that not only meet user needs but also bring delight and satisfaction.
Design is more than just aesthetics; it’s about understanding people and using creativity to enhance their interactions with the world around them.
My design process begins with the Double Diamond approach, which helps me thoroughly understand the user and define the problem. I start by conducting user research and benchmarking to gain insights into user needs and industry standards.
Next, I move into the ideation and prototyping phase, where I create and test prototypes to validate the ideas. I continuously iterate on the design based on feedback and testing results to refine the solution.
Finally, I work towards launching the product, ensuring it meets both user expectations and business goals.
The “Tie-Dye Revival” project, which I entered into the 2024 NY Product Design Awards, revitalizes the traditional tie-dye technique of the Bai minority in Southwest China through an innovative mobile app. This app bridges the gap between ancient craftsmanship and modern consumer needs, offering customization options and an engaging dye process visualization game.
The project not only fosters cultural preservation but also significantly boosts local artisans’ income, generating over $160,000 in its first year. I chose this project because it showcases how design can meaningfully connect tradition with innovation to create a positive impact.
Over the next 5-10 years, I see the design industry evolving towards a seamless fusion of human creativity with AI as a powerful guide and tool.
AI will increasingly assist designers by automating routine tasks, providing data-driven insights, and offering innovative suggestions, allowing designers to focus more on the creative and conceptual aspects of their work.
I would recommend a few key resources for someone looking to improve their skills in the design industry. First, prioritize networking by connecting with top design leaders and professionals in the field. Engaging with their work, attending industry events, and joining relevant online communities can provide valuable insights and inspiration.
Additionally, seek out mentorship opportunities, as learning directly from experienced designers can accelerate your growth and broaden your perspective. Lastly, stay updated on industry trends and continuously refine your skills through practice and experimentation.
Zeyuan Zhang is a Senior UX Designer at Citi, designing SaaS solutions for Wall Street traders. With a strong academic and design background, his work has earned prestigious recognition. Zeyuan also runs a consulting company in Shanghai, offering UX and product design services.
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