Jeenie - Making the World Smaller with Kristen Brecht Baker

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Kristen Brecht Baker and her pioneering platform, Jeenie, are revolutionizing global communication, offering instant interpreter access that transcends language barriers in healthcare, business, and travel, seamlessly connecting the world in every conversation.

What is the secret behind the success of a female entrepreneur at the helm of a thriving company? Beyond the boardroom, her journey weaves through the very fabric of innovation, resilience, and visionary leadership. This leader navigates the complexities of the business world with a unique blend of emotional intelligence and strategic acumen, transforming challenges into opportunities for growth. Her ability to connect on a human level while making bold decisions shapes a business into an inspiring narrative of empowerment and success. Each step forward is an indication to her unfaltering dedication to excellence and an inclusive vision that elevates everyone around her.

Kirsten Brecht Baker | TITAN Women in Business Awards

Kirsten Brecht Baker, the Co-founder and CEO of Jeenie, is spearheading a revolution in the language services industry with the introduction of pioneering Direct-To-Interpreter (DTI) technology. Jeenie's innovative platform is reshaping how language assistance is delivered, offering instant access to live, vetted interpreters fluent in over 300 languages. This dynamic approach connects healthcare organizations, non-profits, universities, and individuals to the support they need, precisely when they need it—on any device and from any location. Kirsten's vision proves to be more than just breaking language barriers, it is about creating a world where communication is universally accessible, empowering connections across the globe.

In the United States, where 1 in 12 patients has limited English proficiency, and where 55% of malpractice cases stem from communication failures between patients and caregivers, the need for Jeenie's innovative language solutions has never been more pressing. Founded by Kirsten with a profound commitment to health and social equity, Jeenie aims to dismantle the formidable language barriers that stand in the way of critical healthcare interactions. The platform’s mission goes beyond mere translation as it seeks to empower the most vulnerable, ensuring that everyone, regardless of language, has equitable access to essential services and the freedom to navigate their lives with confidence.

Growing up as the daughter of two linguist educators and having lived and worked across various cultures worldwide, Kirsten has experienced the hurdles and immense benefits of cross-cultural communication firsthand. This unique upbringing planted the seeds for a vision: a more globally connected world where language barriers are effortlessly overcome. Her personal journey deeply informs Jeenie's mission, infusing the platform with a genuine passion for enhancing communication and understanding among diverse populations.

Jeenie stands alone as the sole Direct-To-Interpreter (DTI) platform, revolutionizing how providers and patients interact by providing immediate access to a live interpreter through any device. By eliminating outdated call center models, Jeenie offers a sleek, user-friendly platform that connects users with interpreters globally in under 30 seconds with just a simple tap. Moreover, its innovative workforce model has successfully drawn over 14,000 interpreters worldwide, all ready to assist at a moment’s notice, making the platform a groundbreaking solution in the world of instant, accessible communication.

Healthcare providers can now bridge the gap with Deaf and Limited English Proficiency patients, ensuring precise and empathetic exchanges that are crucial in medical settings. Patients themselves wield the power to summon interpreters at any juncture of their healthcare journey, fostering autonomy and confidence in their interactions. Beyond healthcare, Jeenie extends its reach to aid refugees and migrants in building trust and rapport within new communities, facilitates global business operations with ease, and offers travelers the assurance of round-the-clock support, regardless of their location. Kirsten Brecht Baker's innovative leadership and impactful contributions through Jeenie earned her the prestigious title of Category Winner of the Year at the 2024 TITAN Women in Business Awards, under the category of Female Entrepreneur of the Year.